Following is an email I received detailing a complaint about Motorcycle Training Supplies.  I take no responsibility for the information, and am just posting it so you can all see the complaint and make your own evaluations:

[After reading the first part, read the rest from the bottom up.]

 

 

  Dear Marc:
 
  I am a Motorcycle Safety Foundation Riding Instructor located in Connecticut.
 
  I am writing to inform you of a Problem I encountered with the http://motorcycletrainingsupplies.com  AKA Garrett Diversified.
 
  I ordered and Paid for one of their Leather Cowhide Range Card Pouches that was advertised on their Web Site and also sent them one of my Connecticut Rider Education Program Instructor Patches to be applied. The order total was $41.75 and my check was cashed on Apr.5, 2004 but I never received it.
 
  I have made several Telephone calls and sent several emails regarding this order but never received any reply from them regarding this matter.
 
  I have just filed a Complaint with the Local Post Office and requested they investigate and tp pursue a "Mail Fraud Complaint".
 
  I am requesting that you issue a Warning, Notation or even to Remove them from your Web Site http://www.shadowriders.org/msf_discounts/ where I originally found this Web Site...........
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
 
Copies of the emails sent To & From the MotorcycleTrainingSupplies.com Company regarding this matter.
 
 
 
Dear Sirs:
 
  I am a MSF Rider Coach in Connecticut (MSF # xxxxxx Conn REP # xxxx) and am writing to file a complaint against the Motorcycle Training Supplies Company (AKA Garritt Industries).
 
  I contacted them for a Leather Cowhide Range Card Pouch (which was advertised on their Web Site) and sent them my Connecticut Rider Education Instructors Patch and Paid them $41.75 for the Pouch and to have my Instructors Patch applied to it. The Order was placed on March 19, 2004 and my check was cashed on April 5, 2004 and I never Received either back. I have made numerous attempts to contact them including emails (I have attached them to this complaint) and telephone calls to their number (xxx) xxx-xxxx to inquire as to the Delay and status of my order.
 
  Their Web Site http://www.motorcycletrainingsupplies.com/ is now no longer available and I believe they may have gone out of business
 
 
   I don't know if you can intervene or not but believe that you should be made aware of their actions so that you can warn other Instructors of them. I will also be contacting the United States Postal Service to investigate if a Mail Fraud Complaint can be filed against them since my $41.75 Payment was mailed to them at their request and I never received the Item that I Paid for.
 
   I will also be informing my local Connecticut Rider Education Association as they were the ones who supplied the Motorcycle Training Supplies Web Site to me.
 
   The email Correspondence that I have had with the Motorcycle Training Supplies Company are below.
 
 
 
Sincerely yours,
 
Anthony D. Zaccagnino       xxxxxx Conn                        REP # xxxx)       My Home Telephone Number is (xxx) xxx-xxxx
 
 
 
 
 
 
 
-----Original Message-----
From: Anthony D. Zaccagnino [mailto:zaccagnino@sbcglobal.net]
Sent: Friday, March 12, 2004 6:00 PM
To: questions@motorcycletrainingsupplies.com
Subject: Range Card Pouch?
      Dear Sirs:
 
  I am a Connecticut Rider Education Training Program Instructor #0316 (Motorcycle Safety Foundation Rider Coach #115596) and wish to order your Cowhide Range Card Pouch (part # US-OON). I also wish to have my Connecticut Instructor Patch used in place of your supplied patch. Please inform me where to send my Patch and what the Total will be so that I may include my Personal Check for the Order.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
 
 
----- Original Message -----
Sent: Tuesday, March 16, 2004 4:50 PM
Subject: RE: Range Card Pouch?

You can send your pouch to Motorcycle Training Supplies 27865 Auburn, Mission Viejo, CA. 92691.  The cowhide pouch is $32.75 and the shipping will be $9.00.  The total will be $41.75
I will ship it to our manufacturer and you will have it about 1-2 weeks later.
 
Thanks,
Melissa
Motorcycle Training Supplies
 
 
 
 
 
 
Hello Melissa:
 
  I am writing to check on the status of the Leather Cowhide Range Card Pouch that I ordered from you.
 
  I mailed you a check and my states Instructor's Patch back in March and haven't yet received it or heard anything on this since.
 
  Could you please check on it's status and let me know when I can expect delivery of it??????
 
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
 
 
 
 
 
----- Original Message -----
Sent: Friday, March 19, 2004 8:29 PM
Subject: Re: Range Card Pouch?

Hello Melissa:
 
    Thank you for the quick reply to my inquiry.
 
    I have mailed you my check for  $41.75 and my Connecticut Rider Education Instructors Patch out in today's mail (Friday March 19, 2004) for the Cowhide Leather Pouch for the Instructors Range Card's.
 
    I have also printed out and enclosed a copy of this email with the check and Instructor's Patch with my name and home address.
 
Sincerely yours,
 
----- Original Message -----
Sent: Tuesday, March 16, 2004 3:50 PM
Subject: RE: Range Card Pouch?

You can send your pouch to Motorcycle Training Supplies 27865 Auburn, Mission Viejo, CA. 92691.  The cowhide pouch is $32.75 and the shipping will be $9.00.  The total will be $41.75
I will ship it to our manufacturer and you will have it about 1-2 weeks later.
 
Thanks,
Melissa
Motorcycle Training Supplies
-----Original Message-----
From: Anthony D. Zaccagnino [mailto:zaccagnino@sbcglobal.net]
Sent: Friday, March 12, 2004 6:00 PM
To: questions@motorcycletrainingsupplies.com
Subject: Range Card Pouch?
      Dear Sirs:
 
  I am a Connecticut Rider Education Training Program Instructor #0316 (Motorcycle Safety Foundation Rider Coach #xxxxxx) and wish to order your Cowhide Range Card Pouch (part # US-OON). I also wish to have my Connecticut Instructor Patch used in place of your supplied patch. Please inform me where to send my Patch and what the Total will be so that I may include my Personal Check for the Order.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 Hello Melissa:
 
    I am writing to you yet again, to try and to determine the status of the Leather Range Card Pouch that I ordered from you.
 
    I sent you my Connecticut Rider Education Instructors Patch and my check for $41.75 back on March 19, 2004. The check was processed by my Bank and the funds were paid on April. 5, 2004.
 
    When I placed my order you said it would take approximately One or Two Weeks (email attached) and I have still not received it or been notified of it's status.
 
    Can you please check on this order for me and let me know if and when I will be receiving it.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
 
 
 
 
 
 
----- Original Message -----
Sent: Tuesday, March 16, 2004 4:50 PM
Subject: RE: Range Card Pouch?

You can send your pouch to Motorcycle Training Supplies 27865 Auburn, Mission Viejo, CA. 92691.  The cowhide pouch is $32.75 and the shipping will be $9.00.  The total will be $41.75
I will ship it to our manufacturer and you will have it about 1-2 weeks later.
 
Thanks,
Melissa
Motorcycle Training Supplies
-----Original Message-----
From: Anthony D. Zaccagnino [mailto:zaccagnino@sbcglobal.net]
Sent: Friday, March 12, 2004 6:00 PM
To: questions@motorcycletrainingsupplies.com
Subject: Range Card Pouch?
      Dear Sirs:
 
  I am a Connecticut Rider Education Training Program Instructor #0316 (Motorcycle Safety Foundation Rider Coach #115596) and wish to order your Cowhide Range Card Pouch (part # US-OON). I also wish to have my Connecticut Instructor Patch used in place of your supplied patch. Please inform me where to send my Patch and what the Total will be so that I may include my Personal Check for the Order.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
Hello Melissa:
 
    I am writing to you yet again, to try and to determine the status of the Leather Range Card Pouch that I ordered from you.
 
    I sent you my Connecticut Rider Education Instructors Patch and my check for $41.75 back on March 19, 2004. The check was processed by my Bank and the funds were paid on April. 5, 2004.
 
    When I placed my order you said it would take approximately One or Two Weeks (e-mail's attached below) and I have still not received it or been notified of it's status.
 
    Can you please check on this order for me and let me know if and when I will be receiving it.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
 
 
----- Original Message -----
Sent: Friday, March 19, 2004 8:29 PM
Subject: Re: Range Card Pouch?

Hello Melissa:
 
    Thank you for the quick reply to my inquiry.
 
    I have mailed you my check for  $41.75 and my Connecticut Rider Education Instructors Patch out in today's mail (Friday March 19, 2004) for the Cowhide Leather Pouch for the Instructors Range Card's.
 
    I have also printed out and enclosed a copy of this email with the check and Instructor's Patch with my name and home address.
 
Sincerely yours,
 
Anthony D. Zaccagnino
----- Original Message -----
Sent: Tuesday, March 16, 2004 3:50 PM
Subject: RE: Range Card Pouch?

You can send your pouch to Motorcycle Training Supplies 27865 Auburn, Mission Viejo, CA. 92691.  The cowhide pouch is $32.75 and the shipping will be $9.00.  The total will be $41.75
I will ship it to our manufacturer and you will have it about 1-2 weeks later.
 
Thanks,
Melissa
Motorcycle Training Supplies
-----Original Message-----
From: Anthony D. Zaccagnino [mailto:zaccagnino@sbcglobal.net]
Sent: Friday, March 12, 2004 6:00 PM
To: questions@motorcycletrainingsupplies.com
Subject: Range Card Pouch?
      Dear Sirs:
 
  I am a Connecticut Rider Education Training Program Instructor #0316 (Motorcycle Safety Foundation Rider Coach #115596) and wish to order your Cowhide Range Card Pouch (part # US-OON). I also wish to have my Connecticut Instructor Patch used in place of your supplied patch. Please inform me where to send my Patch and what the Total will be so that I may include my Personal Check for the Order.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
  Dear Sirs:
 
  I placed an order for one of your Leather Cowhide Range Card Pouches advertised on your Web Site and also sent you one of my Connecticut Rider Education Instructors patches to be applied to it. I mailed you my Check for $41.75 on March 19, 2004 along with my Patch as per your instructions. My check was cashed on April 5, 2004 and I have not yet received my Range Card Pouch with my Connecticut Instructors Patch applied to it.
 
  I have sent you several inquiries about it's status (attached below) and even telephoned you regarding it (Voice Mail Messages left at (619) 985-8292)  but I have not yet received any communication back from you to explain the delay.I was told that it would only take a week or two for my order but I have still not received it and all attempts to contact you have been futile.
 
  I hope that this has just been an oversight on your part and that we can correct this situation in a timely manner.
 
  I have left my Home Phone number and also my Cell Phone number on your Voice Mail (619) 985-8292 in an attempt to resolve this matter and hope that we can do so quickly.
 
  Again my Home Number is (xxx) xxx-xxxx8 and my Cell Phone Number (xxx) xxx-xxxx and both have Voice Mail.
 
  I will await your Timely reply before pursuing my further options.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
----- Original Message -----
Sent: Tuesday, March 16, 2004 4:50 PM
Subject: RE: Range Card Pouch?

You can send your pouch to Motorcycle Training Supplies 27865 Auburn, Mission Viejo, CA. 92691.  The cowhide pouch is $32.75 and the shipping will be $9.00.  The total will be $41.75
I will ship it to our manufacturer and you will have it about 1-2 weeks later.
 
Thanks,
Melissa
Motorcycle Training Supplies
-----Original Message-----
From: Anthony D. Zaccagnino [mailto:zaccagnino@sbcglobal.net]
Sent: Friday, March 12, 2004 6:00 PM
To: questions@motorcycletrainingsupplies.com
Subject: Range Card Pouch?
      Dear Sirs:
 
  I am a Connecticut Rider Education Training Program Instructor #0316 (Motorcycle Safety Foundation Rider Coach #115596) and wish to order your Cowhide Range Card Pouch (part # US-OON). I also wish to have my Connecticut Instructor Patch used in place of your supplied patch. Please inform me where to send my Patch and what the Total will be so that I may include my Personal Check for the Order.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
Hello Melissa:
 
    I am writing to you yet again, to try and to determine the status of the Leather Range Card Pouch that I ordered from you.
 
    I sent you my Connecticut Rider Education Instructors Patch and my check for $41.75 back on March 19, 2004. The check was processed by my Bank and the funds were paid on April. 5, 2004.
 
    When I placed my order you said it would take approximately One or Two Weeks (e-mail's attached below) and I have still not received it or been notified of it's status.
 
    Can you please check on this order for me and let me know if and when I will be receiving it.
 
Sincerely yours,
 
Anthony D. Zaccagnino
 
 
 
----- Original Message -----
Sent: Friday, March 19, 2004 8:29 PM
Subject: Re: Range Card Pouch?

Hello Melissa:
 
    Thank you for the quick reply to my inquiry.
 
    I have mailed you my check for  $41.75 and my Connecticut Rider Education Instructors Patch out in today's mail (Friday March 19, 2004) for the Cowhide Leather Pouch for the Instructors Range Card's.
 
    I have also printed out and enclosed a copy of this email with the check and Instructor's Patch with my name and home address.
 
Sincerely yours,
 
Anthony D. Zaccagnino
----- Original Message -----
Sent: Tuesday, March 16, 2004 3:50 PM
Subject: RE: Range Card Pouch?

You can send your pouch to Motorcycle Training Supplies 27865 Auburn, Mission Viejo, CA. 92691.  The cowhide pouch is $32.75 and the shipping will be $9.00.  The total will be $41.75
I will ship it to our manufacturer and you will have it about 1-2 weeks later.
 
Thanks,
Melissa
Motorcycle Training Supplies
-----Original Message-----
From: Anthony D. Zaccagnino [mailto:zaccagnino@sbcglobal.net]
Sent: Friday, March 12, 2004 6:00 PM
To: questions@motorcycletrainingsupplies.com
Subject: Range Card Pouch?
      Dear Sirs:
 
  I am a Connecticut Rider Education Training Program Instructor #0316 (Motorcycle Safety Foundation Rider Coach #115596) and wish to order your Cowhide Range Card Pouch (part # US-OON). I also wish to have my Connecticut Instructor Patch used in place of your supplied patch. Please inform me where to send my Patch and what the Total will be so that I may include my Personal Check for the Order.
 
Sincerely yours,
 
Anthony D. Zaccagnino